So does Fred Rabnud.  For the third time, I have gotten an automated response telling me that to close my account (Fred’s account) I should click on the link below.  This link, of course, requests that I answer the secret question, which is Fred’s question, which he posted the answer to when he set up his account using my email.  Clearly, my requests to eBay to close the account because I can’t because I am not Fred Rabnud and I don’t know the answers to Fred’s personal questions, are going automatically into a computerized response program that inserts various “real” names so you think there’s a human being in the customer service department.  In fact, I think the customer service department might not exist, either.  It’s like talking to ELIZA.  Maybe it >is< ELIZA.  Hmmmm.